Payment Terms
1. Introduction
These Payment Terms ("Terms") govern all payment-related matters between you ("Customer") and SVG Spirits Village GmbH ("we," "us," or "our"). By making a payment for our services, you agree to these Terms. Please review them carefully before proceeding.
2. Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, etc.)
- Bank transfers
- Other electronic payment methods as specified on our website
3. Pricing
- All prices are displayed in the applicable currency and include VAT where required by law.
- The total cost of the service will be clearly outlined during the checkout or order confirmation process.
- Additional fees or charges (e.g., shipping fees, taxes) will also be detailed before payment is processed.
4. Payment Authorization
By providing payment information, you confirm that:
- You are authorized to use the selected payment method.
- All information provided is accurate and complete.
5. Payment Timing
- Payment is required at the time of order or service confirmation unless otherwise agreed in writing.
- Orders will not be processed until full payment has been received and confirmed.
6. Refund Policy
- Refunds may be provided for canceled or unsuccessful services under certain conditions. For more details, refer to our cancellation and refund policy.
- Refunds will be processed using the original payment method within a reasonable timeframe.
7. Late Payments
- If applicable, overdue payments may incur additional fees or penalties.
- We reserve the right to suspend or cancel services in cases of non-payment or repeated payment issues.
8. Payment Security
- We prioritize the security of your payment information. All transactions are processed through secure payment gateways.
- We do not store sensitive payment details such as full credit card numbers.
9. Currency Conversion
- If payments are made in a currency other than the one listed on our website, the conversion will be handled by your bank or payment provider. Additional charges may apply.
10. Contact Information
For any questions or concerns related to payments, please contact us:
SVG Spirits Village GmbHEresburgstrasse 24-29,
12103 Berlin, Germany
11. Amendments
We reserve the right to modify these Payment Terms at any time without prior notice. Updated terms will be posted on our website and will apply to all subsequent transactions.
12. Governing Law
These Terms are governed by the laws of Germany. Any disputes will be resolved under the exclusive jurisdiction of the courts in Berlin, Germany.
Thank you for choosing SVG Spirits Village GmbH. We value your business and strive to ensure a secure and seamless payment experience.